My document has been rejected?

Created by Rob Sadler, Modified on Mon, 7 Nov, 2022 at 3:55 PM by Rob Sadler

If any part of the photographs you supply are obscured, then our KYC is likely to reject them as ‘unreadable’. You need to re-take the photograph and re-submit it.


Any Utility or Supplier bills need to be less than three months old, or they will be rejected.


If you continue to have issues, you can contact us via customer.services@swiftygaming.com and we can help resolve the issue.

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